my computer was taken over by viruses – help erase hard drive?
My computer was infected by a virus called "Smitfraud 'Also with' WinAntiVirus 2007 "or somthing. it was originally freezing, popups and discontent general! I really need help – computer genius on this one …. I ran several "free" adware tools delete, etc., but nothing worked: Norton, PC clean, and spybot (search and destroy). Now I want to know if my hard drive wiped clean restore my computer to its original form? if so, how do I do? I'll have to reinstall all through Verizon DSL. * I also have windows pop-ups etc 'virus' ErrorSafe others, I can not find the program that is the root cause of all this is why I want to erase hard drive: (
One two solutions if it is a Dell PC that make using Restore by Symantec NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and removes any applications or drivers installed after you received your computer. If possible, save the data before using PC Restore. Use PC Restore only if System Restore does not resolve your problem Operating System:. NOTE PC Restore by Symantec is not available in all countries or on all computers. Use Dell Dell PC Restore by Symantec only as a last resort to restore your operating system. PC Restore restores your hard drive to the operating state it was when you bought the computer. All programs or files added since you received your computer-including data files-are permanently deleted from the hard drive. Files Data include documents, spreadsheets, e-mail, digital photos, music files, and so on. If possible, back up all data before using PC:. To use PC Restore Turn on the computer. 1 During the startup process, a blue bar www.dell.com appears at the top of the screen. 2 When the blue bar, press . IF YOU DO NOT PRESS IN time, let the computer finish starting, and then Restart the computer:. NOTICE you do not want to proceed with PC Restore, click Reboot in the following. If Step 3 On the next screen appears, click Restore the. 4, the screen click Confirm. The next restoration process takes about 6-10 minutes to complete .. 56 Troubleshooting Tools 5 When prompted, click Finish to restart your computer NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot. 6 When prompted, click Yes. The computer restarts. Because the computer is restored to its original condition, the screens that appear, such as the End User License Agreement, are the same who appeared for the first After the computer was on. 7 Click Next. The System Restore is displayed and the computer restarts. 8 After restarting computer, click OK. Go to Microsoft Updates you will now be out of date. IF NOT step 1) NOT PANIC! Take a deep breath and go a cup of your favorite beverage. This may take some time. Step 2) Clean your PC. Remove programs you are not using the tool Add / Remove Programs in Control Panel. In Vista, you remove programs by clicking Programs and Features in Control Panel. If you are unsure of a particular program, you can check a list of offenders here: http://forums.majorgeeks.com/showthread …. Clean your hard drive of unnecessary files using CCleaner here: http://www.ccleaner.com/download/ … Add to your office, install it, then run the cleaner. Simple, but it will free up tons of space on your hard drive. If you have the program open, run the Registry Checker as well. This will fix invalid registry entries safely. Note that you should run CCleaner for ALL accounts on your pc. Step 3) Create a new Restore Point system. Click Start> Programs> Accessories> System Tools> Restore. Create a restore point. Now delete all but the most recent restore point. Click Start> Programs> Accessories> System Tools, Disk Cleanup. " Click the Other tab options, and then under System Restore, click Clean up. Click Yes to delete all but the most recent restore point. Click OK, click Yes, and then click OK. Step 4) Now we'll start to get rid of those bad guys. Download the following programs on your desktop. You must then install each one, but does not do yet. Patience … patience. Lavasoft Ad-Aware http://www.lavasoftusa.com/products/ad_a here … AVG Anti-Spyware from here: http://www.ewido.net/en/download/ … Spybot Search and Destroy from here: http://www.safer-networking.org/en/downl … SUPERAntiSpyware from here: http://www.superantispyware.com/ … I know that sounds exaggerated, but until someone can come with a program that can detect everything in nature, we need to use programs from several reliable sources. Step 5) Use them safely. Once these programs are installed on your pc, their effectiveness may be canceled by performing tests normally. You must restart your pc in safe mode. Turn your PC, wait a few seconds, then on again. As your computer restarts but before Windows starts, press F8. Use the arrow keys to select the Security Mode with Networking option, which loads all the above files and drivers and essential services and drivers start networking, and press Enter. If Windows launches before you can choose a safe mode, restart your computer and try again. Now it's time to start each program you have installed and run scans. First, open Ad-Aware, update to the latest signatures, and run a full system scan. Delete any malware found, close the program and switch to AVG Anti-Spyware. Again, updating day run the full scan and remove baddies. Do the same for Spybot and SuperAntiSpyware. When you're finished, restart the computer normally. Step 6) Clean and protect. I recommend leaving AVG and Ad-Aware on your system and remove the other two. These anti-spyware programs do are not of conflict and the future protection good offer. If you happen to like the other interface, then by all means keep the ones you want, as long as you have at least one solid stand-alone system. Uninstall the others via Add / Remove Control Panel. Step 7) Not done yet. We took care of spyware, but still may be viruses and trojans hide on your PC. If it is an anti-virus program running on your PC, turn it off. Yes, you read correctly, the program ends. We need to run some scans online that may conflict with anti-virus software is installed. Jump to trend Micro: http://housecall.trendmicro.com/ … to download and run their free online scanner. Take all measurements from the scanner tells you from viruses found. Finally, do the same with the Panda ActiveScan online: http://www.pandasoftware.com/products/ac … Restart your computer last. Step 
of the Peace. Make sure your anti-virus program of choice is running again and is updated. If you do not, I suggest AVG Free Antivirus here: http://free.grisoft.com/doc/2/ or Avast 4 Home: http://www.avast.com/eng/download-avast-. Be .. Make sure you have at least one anti-spyware programs running, and also make sure that you have a good firewall. PC Tools Firewall Plus is free and works on XP and Vista: http://www.pctools.com/firewall/ … , Just like WinPatrol 2007: http://www.winpatrol.com/download.html … This procedure will remove most malware. However, it can not catch some really nasty buggers. If you've followed all the steps and believe yet you have something not right on your PC, you need extra help. Go here: http://www.tomcoyote.org/hijackthis … download a program called HijackThis. It examines certain key areas of the registry and hard drive and lists their contents. Install, manage and save a log file that you can file on one of the forums on this same page as above. A kind soul, so come and examine your logfile and give you recommendations to erase any devils from lifting. Please send me your comments, suggestions, and errors. If you like it, do not hesitate to transmit it to other people infected.
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